Privacy Policy
Effective Date: 21 May 2026
Ausscot Systems Pty Ltd ("Ausscot Systems", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in an open, transparent and secure manner.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Who We Are
Ausscot Systems Pty Ltd
ABN: 36 083 083 247
Phone: (02) 9584 0399
Email:ausscot@ausscotsystems.com.au
What Personal Information We Collect
Depending on how you interact with us, we may collect personal information including:
- Name
- Company name
- Job title
- Email address
- Phone number
- Postal address
- Information provided through enquiries or contact forms
- Information relating to products or services you request
- Technical support information
- Employment application information (where applicable)
We only collect personal information that is reasonably necessary to provide our products and services or conduct our business.
How We Collect Personal Information
We may collect your personal information when you:
- Contact us by phone or email
- Complete a form on our website
- Request a quote
- Purchase our products or services
- Request technical support
- Apply for employment
- Subscribe to updates or communications
- Meet with us or otherwise communicate with our team
Where practical, we collect information directly from you. In some circumstances, we may receive information from third parties where permitted by law.
Why We Collect Your Information
We collect personal information to:
- Respond to enquiries
- Provide products and services
- Deliver customer support
- Manage customer relationships
- Improve our products and services
- Meet legal and regulatory obligations
- Maintain the security of our systems
- Communicate important updates
We will only use your personal information for the purposes for which it was collected or where otherwise permitted by law.
Storage and Security
We take the protection of your personal information seriously.
We implement appropriate technical, administrative and organisational security measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
Personal information collected by Ausscot Systems is stored within our Microsoft 365 environment, managed by Telstra. Microsoft 365 data is hosted within Australian Microsoft data centres and protected using industry-standard security controls.
Disclosure of Personal Information
We may disclose your personal information to:
- Technology and cloud service providers
- Professional advisers
- Contractors and service providers who assist us in delivering our services
- Government agencies where required by law
We do not sell your personal information.
Where personal information is disclosed to overseas service providers, we take reasonable steps to ensure appropriate privacy protections are in place in accordance with Australian privacy laws.
Accessing and Correcting Your Information
You may request access to the personal information we hold about you.
If you believe your information is inaccurate, incomplete or out of date, you may request that it be corrected.
We aim to respond to access and correction requests within a reasonable timeframe.
Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Understand how visitors use our website
- Enhance your browsing experience
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Data Breaches
If we become aware of a data breach that is likely to result in serious harm, we will respond promptly in accordance with the Notifiable Data Breaches (NDB) Scheme under the Privacy Act.
Where required, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC).
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or legal obligations.
The latest version will always be published on this page.
Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us.
Ausscot Systems Pty Ltd
Phone: (02) 9584 0399
Email: ausscot@ausscotsystems.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at:
Website: https://www.oaic.gov.au
Phone: 1300 363 992